Terms of Service
Effective Date: January 1, 2026 | Last Updated: June 2026
Agreement to Terms
By accessing or using the Sepaase Government Hospital website (sepaasegovernmenthospital.org) or our services, you agree to be bound by these Terms of Service and our Privacy Policy. These terms comply with Ghana's Consumer Protection Laws, the Health Professions Regulatory Body Act, and international standards including FTC guidelines for healthcare services.
Medical Disclaimer
The information provided on this website is for informational purposes only and does not constitute medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
In case of medical emergency, call our emergency hotline at +233 000 000 111 or visit the nearest emergency department immediately.
Use of Our Services
Appointment Booking
- Appointment requests are subject to confirmation by our staff
- You must provide accurate and complete information
- We reserve the right to reschedule or cancel appointments when necessary
- Cancellations should be made at least 24 hours in advance
Website Use
- You agree not to misuse our website or services
- All content is for personal, non-commercial use only
- Do not attempt to gain unauthorized access to our systems
- Respect intellectual property rights of all content
Intellectual Property
All content, logos, images, and materials on this website are the property of Sepaase Government Hospital and protected by Ghana and international copyright laws. Unauthorized reproduction or distribution is prohibited.
Limitation of Liability
To the fullest extent permitted by Ghana law, Sepaase Government Hospital shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
Governing Law
These Terms are governed by and construed in accordance with the laws of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kumasi, Ashanti Region, Ghana.
Patient Rights and Responsibilities
Your Rights
- Receive dignified, respectful healthcare
- Access and receive copies of your medical records
- Know the names and roles of healthcare providers
- Participate in decisions about your treatment
- Complain about services through proper channels
Your Responsibilities
- Provide accurate health information and medical history
- Follow prescribed treatment plans and instructions
- Treat healthcare staff with respect
- Arrive on time for appointments
- Notify us promptly of cancellations or changes
Changes to Terms
We may update these Terms of Service from time to time. Changes are effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
If you have questions about these Terms of Service, please contact us at info@sepaasegovernmenthospital.org or call +233 000 000 000.